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@ -117,7 +117,7 @@ This section details the various responsibilities of a volunteer admin.
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### Field helpdesk tickets
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- Login to [https://cgi.tilde.town/admin]()
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- Login to [the admin app](https://cgi.tilde.town/admin)
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- Click on Tickets
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- Click on a ticket marked **to triage**
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- If the ticket asks for something you can do, update the ticket's status to **Acknowledged** and then do it. Once you're done, mark it as **Nothing more to do**.
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@ -133,7 +133,7 @@ until an admin approves them.
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To review and add a user:
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- Login to [https://cgi.tilde.town/admin]
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- Login to [the admin app](https://cgi.tilde.town/admin)
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- Click on Townies
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- For each user account, check their information:
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- Does their email already have an account here? (see related [issue](https://github.com/tildetown/tildetown-admin/issues/31))
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@ -151,7 +151,7 @@ To review and add a user:
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### Add a public key for a user
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- Login to [https://cgi.tilde.town/admin]
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- Login to [the admin app](https://cgi.tilde.town/admin)
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- Click on Townies
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- Find the user (searching for their username works) and click on them
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- Scroll to the **PUBKEYS** section
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@ -168,7 +168,7 @@ You should probably let the user know this is done.
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Should a user request a rename in a help desk ticket, the process is:
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- Is the new username taken? Stop and let them know via email if so.
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- Login to [https://cgi.tilde.town/admin]
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- Login to [the admin app](https://cgi.tilde.town/admin)
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- Click on Townies
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- Find the user (searching for their username works) and click on them
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- Update their "username" field.
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@ -181,7 +181,7 @@ You should probably let the user know this is done.
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### Moderate the guestbook
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- Login to [https://cgi.tilde.town/admin]
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- Login to [the admin app](https://cgi.tilde.town/admin)
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- Click on **Guestbook messages**
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- For any messages that are obviously spam (and not funny or tasteful enough to keep), select them with the checkbox to the left
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- In the **Action:** dropdown, select **Delete selected guestbook messages**.
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