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+---
+author: ~ben
+published: true
+title: account recovery
+description: how to get back in to your account
+category: 
+    - main
+---
+
+# account recovery
+
+if you ever lose access to your tilde.team account, there are a couple ways
+to get back in.
+
+## ssh key
+
+if you are still connected, you can add more ssh keys, one pubkey per line,
+to the `~/.ssh/authorized_keys` file. 
+
+if you still know your password, please send a mail to sudoers@tilde.team
+with your new pubkey from your tilde.team address with either the [webmail](
+https://mail.tilde.team) client or via [smtp/imap](
+email#clients-and-connection-settings).
+
+if you've also lost your password, please send a mail to sudoers@tilde.team
+with your new pubkey from the email address you signed up with. this is the
+only thing besides sending the welcome email that we use your email address for.
+
+# password
+
+if you've forgotten your password, it's a similar process to ssh keys.
+
+if you still have access to your shell, send a mail using `mutt` to sudoers@tilde.team
+to request a password reset.
+
+feel free to connect to irc from tilde.team (we can verify it's you if you connect
+from the shell on tilde.team) and request the same thing in the #team channel.
+ping one of the admins in the channel: [admin list](code-of-conduct#9--contact-info).
+
+if you have neither password nor ssh key, please send a mail to sudoers@tilde.team
+from the email address you signed up with with your username and we can reset 
+you to a temporary password
+