From e7599247cbb1cd7c65851e48210133e0f4ef4f64 Mon Sep 17 00:00:00 2001 From: Ubergeek Date: Wed, 10 Jul 2019 00:39:58 +0000 Subject: [PATCH] Moved to unsorted --- articles/wiki/unsorted/ubergeek/nohello.md | 36 ++++++++++++++++++++++ 1 file changed, 36 insertions(+) create mode 100644 articles/wiki/unsorted/ubergeek/nohello.md diff --git a/articles/wiki/unsorted/ubergeek/nohello.md b/articles/wiki/unsorted/ubergeek/nohello.md new file mode 100644 index 0000000..dcf224b --- /dev/null +++ b/articles/wiki/unsorted/ubergeek/nohello.md @@ -0,0 +1,36 @@ +# Don't Just Say 'Hello' In Chat + +For another article about this, see [nohello.com](https://nohello.com). + +Just saying "Hello", and nothing else in a chat room is just as bad as [asking to ask](askingtoask). Just saying "Hello" does two kinda bad things: + +* Interrupts the person you're asking. + * The person you're interrupting is likely in the middle of something. A chat client "pings" them, and they go to check (Stopping what they are doing). + * If you just say,"Hello", you've given them no information, and thusly, interrupted them needlessly. +* It wastes time to resolution for your problem + * If you say,"Hello", you wait 30-60 seconds, for the other person to say "Hi back". Then they spend 30-60 seconds waiting for you to say what it is you need. That's 60 second to 120 seconds to even begin researching the answer. + * If instead, you say,"Hello, I have a problem with my key. Here is the pastebin for it, can you check, please?", instantly that person has all the info to begin answering your question. We saved 60-120 seconds of everyone's time! + +Example of bad convo: + +``` +9:00 Person 1: Hi. +9:01 Person 2: Hai back! +9:02 Person 1: I have a problem with my key? Can you check on it? +9:03 Person 2: Sure! +9:04 Person 2: All fixed! +9:05 Person 1: Yep, looks good! Thanks a bunch! +``` + +Example of good convo: + +``` +9:00 Person 1: Hi, I have an issue with my key, can you check on it? Here is what I think it is: pastebinurls.com/XYZZY +9:01 Person 2: Sure, hang on a sec... +9:01 Person 2: All fixed! Give it a try! +9:02 Person 1 Yep, all good, thanks a bunch! +``` + +In Bad Convo, it took 5 minutes to resolution. In Good Convo, took 2 minutes. See why it's better? + +It very well seems rude, because you don't just jam a person up with a question right when you see them face-to-face. But face-to-face convos have a lot of nuance to them, that is lacking in IRC. And, while maybe rude, it allows for asynchronous communication, whereas Bad Convo demands a serialized communication. Asynch is better :)