help/docs/faq.md

# frequently asked questions

## Q: how do i sign up for an account?
simply by going to our [signup page](https://envs.net/signup/) and filling in the form.

## Q: can i get a package installed?
probably! send an email with your suggestion to [sudoers@envs.net](mailto:sudoers@envs.net).

## Q: how can i disable the default byobu-session?
if you don't want to this happen by default when you log in to your shell and run `byobu-disable`.

## Q: can i get password-based login?
no. sorry. not for shell access. for other integrated services, password auth will be enabled, but not for your ssh connection. we use key based authentication, as it's more secure, and more convienent for you, to be honest.

## Q: can i open the port for service i have running?
no. due to security issues, we cannot. however! you can certainly use an [ssh-tunnel](https://help.envs.net/help/#ssh-tunnels) to access it.