45 lines
1.5 KiB
Markdown
45 lines
1.5 KiB
Markdown
---
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author: ~ben
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published: true
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title: account recovery
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description: how to get back in to your account
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category:
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- about
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- guides
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---
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if you ever lose access to your tilde.team account, there are a couple ways
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to get back in.
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## ssh key
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if you are still connected, you can add more ssh keys, one pubkey per line,
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to the `~/.ssh/authorized_keys` file.
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if you still know your password, please send a mail to sudoers@tilde.team
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with your new pubkey from your tilde.team address with either the [webmail](
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https://mail.tilde.team) client or via [smtp/imap](
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email#clients-and-connection-settings).
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if you've also lost your password, please send a mail to sudoers@tilde.team
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with your new pubkey from the email address you signed up with. this is the
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only thing besides sending the welcome email that we use your email address for.
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## password
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if you've forgotten your password, it's a similar process to ssh keys.
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> if you still know it, use the `passwd` command to change it.
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if you still have access to your shell, send a mail using `mutt` to sudoers@tilde.team
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to request a password reset.
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feel free to connect to irc from tilde.team (we can verify it's you if you connect
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from the shell on tilde.team) and request the same thing in the #team channel.
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ping one of the admins in the channel: [admin list](code-of-conduct#9--contact-info).
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if you have neither password nor ssh key, please send a mail to sudoers@tilde.team
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from the email address you signed up with with your username and we can reset
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you to a temporary password
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